Podcast: The Future of Training in Sales and Insurance

For many years, corporate training was mostly conducted in training centres or companies’ meeting rooms. Then came online courses and Learning Management Systems.

Now, in a fast changing world, the new generation of employees demand a much more engaging training. How can trainers leverage storytelling and the latest technologies, such as the Metaverse, virtual worlds, AR, VR, the blockchain, AI to bring their training to the next level?

The “Future of Training in Sales and Insurance” podcast brings you the latest from experts around the world in the field.

Listen at https://anchor.fm/ingage-institute  

 

  

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Blended Learning and the Metaverse – Interview with Wilma Hartenfels

As part of our podcast series “Innovative Training in Sales and Insurance”Wilma Hartenfels interviews Philippe Séjalon on “Seamless Blended Learning”, the Metaverse and the future of training.  

Wilma: “Today I’m talking to Philippe Séjalon. Together with his brother Patrice and another founder, Marion, Philippe founded Ingage several years ago. Ingage brings innovative and immersive training experiences to the still quite traditional insurance industry.

Our interview (in English, with an introduction in German) is about the potential of the metaverse as a new stage of development of the Internet. Philippe explains how he brings together various disruptive technologies such as VR, AR, Blockchain, NFTs and crypto in a Seamless Learning approach to increase learner engagement.”

Listen to this podcast! (see the Wilma Hartenfels’ podcast

If you like it, please share it! We are also looking forward to your comments. Thanks in advance. 

   

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INGAGE Webinar on the Future of Learning with the Metaverse and the Blockchain

What will the Future of Learning in companies look like? How to use the Metaverse and the Blockchain to make your corporate training highly engaging? 

This webinar is primarily designed for training, L&D managers as well as product managers. We will draw on our experience from the insurance industry, but it can also be relevant for other industries.

Please note that in order to ensure the quality of our discussion, we will keep the number of attendees to a maximum of 30 people. Apply for an invitation. 

We are looking forward to a very interesting webinar with you! 🙂
 

Time of the event:
Zürich (Switzerland – Zurich) Tuesday, 7 June 2022, 17:00 CEST UTC+2 hours
  
For your own time zone:

  • London (United Kingdom – England) Tuesday, 7 June 2022, 16:00 BST UTC+1 hour
  • New York City (USA – New York) Tuesday, 7 June 2022, 11:00 EDT UTC-4 hours
  • Hong Kong (Hong Kong) Tuesday, 7 June 2022, 23:00 HKT UTC+8 hours
  • Lagos (Nigeria – Lagos) Tuesday, 7 June 2022, 16:00 WAT UTC+1 hour
  • Mexico City (Mexico – Ciudad de México) Tuesday, 7 June 2022, 10:00 CDT UTC-5 hours
  • Las Palmas (Spain – Las Palmas) Tuesday, 7 June 2022, 16:00 WEST UTC+1 hour Corresponding UTC (GMT) Tuesday, 7 June 2022, 15:00    

  

Note: you are also welcome to register to our INGAGE Newsletter if you want to be updated on the latest events about engaging training for the insurance industry!

   

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The Future of Insurance Training podcast – Coming soon…

Are you a forward-looking training manager? Do you work in the insurance industry? 

What will the training you propose to your colleagues – and even clients – look like in 1, 5 or even 10 years?

These are the questions we have asked to some top managers from different countries. Over the next 12 months, we will interview leaders from all continents!

We are in the process of setting up the podcast. Stay tuned and register to our INGAGE Newsletter if you want to be updated as soon as it is available!

Will you win a rare NFT allocated for the fist subscribers? 😉

  

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Film: Upload

Good stories are one of the best ways to engage people, and in our case, our learners

Therefore, as you might have noticed, at INGAGE, we enjoy good story-telling and always keep an eye for films that deal with at least one of our 3 core topics: 1) Education, 2) Insurance and 3) Technology.

Indeed, they are the 3 “pillars” that support our niche offering of “Effective Training for Insurance Professionals” based on cutting-edge technologies! 

In this case, the present film is about technology, more precisely, the Metaverse / virtual world, as this is where we conduct some of our training.

What is the story about? 

Greg Daniels‘ series presents an interesting mix of technologies, including metaverse, virtual world and even the Hyperloop

A man is able to choose his own afterlife after his untimely death, by having his consciousness uploaded into a virtual world. As he gets used to his new life and befriends his angel (real world handler), questions about his death arise.

Source: IMDB

 

A bit of background

Upload is an American science fiction comedy-drama television series created by Greg Daniels. The series premiered on May 1, 2020, on Amazon Prime Video and was renewed for a second season seven days later. The second season premiered on March 11, 2022, with a shorter season of 7 episodes compared to the first season, which had 10 episodes.

Source: adapted from Wikipedia

    

A quick note…

In this series, the corporation behind the Metaverse is called Horizen and at some point one of the main characters says something like “Don’t be evil”.

I guess that these are pure coincidences, right? 😉

  

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Book: Snow Crash

Good stories are one of the best ways to engage people, and in our case, our learners

Therefore, as you might have noticed, at INGAGE, we enjoy good story-telling and always keep an eye for films or books that deal with at least one of our 3 core topics: 1) Education, 2) Insurance and 3) Technology.

Indeed, they are the 3 “pillars” that support our niche offering of “Effective Training for Insurance Professionals” based on cutting-edge technologies! 

In this case, the present book is about technology, more precisely, the Metaverse / virtual world, as this is where we conduct some of our training.

  

A bit of background

The story opens in Los Angeles in the 21st century, an unspecified number of years after a worldwide economic collapse. Los Angeles is no longer part of the United States since the federal government has ceded most of its power and territory to private organizations and entrepreneurs. Franchising, individual sovereignty, and private vehicles reign supreme. Mercenary armies compete for national defense contracts, while private security guards preserve the peace in sovereign gated housing developments. Highway companies compete to attract drivers to their roads, and all mail delivery is by hired courier. The remnants of government maintain authority only in isolated compounds, where they do tedious make-work that is, by and large, irrelevant to the society around them. Much of the world’s territory has been carved up into sovereign enclaves known as Franchise-Organized Quasi-National Entities (FOQNEs), each run by its own big business franchise (such as “Mr. Lee’s Greater Hong Kong”, or the corporatized American Mafia), or various residential burbclaves (quasi-sovereign gated communities). In this future, American institutions are far different from those in the actual United States at the time the book was published; for example, a for-profit organization, the CIC, has evolved from the CIA’s merger with the Library of Congress.

Source: adapted from Wikipedia

     

  

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Insurance 2030

McKinsey report

The industry is on the verge of a seismic, tech-driven shift. A focus on four areas can position carriers to embrace this change.

Welcome to the future of insurance, as seen through the eyes of Scott, a customer in the year 2030. His digital personal assistant orders him an autonomous vehicle for a meeting across town. Upon hopping into the arriving car, Scott decides he wants to drive today and moves the car into “active” mode. Scott’s personal assistant maps out a potential route and shares it with his mobility insurer, which immediately responds with an alternate route that has a much lower likelihood of accidents and auto damage as well as the calculated adjustment to his monthly premium. Scott’s assistant notifies him that his mobility insurance premium will increase by 4 to 8 percent based on the route he selects and the volume and distribution of other cars on the road. It also alerts him that his life insurance policy, which is now priced on a “pay-as-you-live” basis, will increase by 2 percent for this quarter. The additional amounts are automatically debited from his bank account.

When Scott pulls into his destination’s parking lot, his car bumps into one of several parking signs. As soon as the car stops moving, its internal diagnostics determine the extent of the damage. His personal assistant instructs him to take three pictures of the front right bumper area and two of the surroundings. By the time Scott gets back to the driver’s seat, the screen on the dash informs him of the damage, confirms the claim has been approved, and that a mobile response drone has been dispatched to the lot for inspection. If the vehicle is drivable, it may be directed to the nearest in-network garage for repair after a replacement vehicle arrives.

While this scenario may seem beyond the horizon, such integrated user stories will emerge across all lines of insurance with increasing frequency over the next decade. In fact, all the technologies required above already exist, and many are available to consumers. With the new wave of deep learning techniques, such as convolutional neural networks,1 artificial intelligence (AI) has the potential to live up to its promise of mimicking the perception, reasoning, learning, and problem solving of the human mind (Exhibit 1). In this evolution, insurance will shift from its current state of “detect and repair” to “predict and prevent,” transforming every aspect of the industry in the process. The pace of change will also accelerate as brokers, consumers, financial intermediaries, insurers, and suppliers become more adept at using advanced technologies to enhance decision making and productivity, lower costs, and optimize the customer experience.

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Theater workshop for children victim of violence in Hong Kong

Our team in Hong Kong organized a whole weekend workshop to help children victim of violence to regain a bit of confidence by developing their language skills to perform a theater play. 

Thanks to Miss France finalist, Maud Garnier, and all our other volunteers without whose help this would not have been possible! 

At the end of this weekend, the children held an amazing theater play in English!

We all had a lot of fun. Congratulations! 🙂

 

 

 

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