Podcast: The Future of Training in Sales and Insurance

For many years, corporate training was mostly conducted in training centres or companies’ meeting rooms. Then came online courses and Learning Management Systems.

Now, in a fast changing world, the new generation of employees demand a much more engaging training. How can trainers leverage storytelling and the latest technologies, such as the Metaverse, virtual worlds, AR, VR, the blockchain, AI to bring their training to the next level?

The “Future of Training in Sales and Insurance” podcast brings you the latest from experts around the world in the field.

Listen at https://anchor.fm/ingage-institute  

 

  

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Blended Learning and the Metaverse – Interview with Wilma Hartenfels

As part of our podcast series “Innovative Training in Sales and Insurance”Wilma Hartenfels interviews Philippe Séjalon on “Seamless Blended Learning”, the Metaverse and the future of training.  

Wilma: “Today I’m talking to Philippe Séjalon. Together with his brother Patrice and another founder, Marion, Philippe founded Ingage several years ago. Ingage brings innovative and immersive training experiences to the still quite traditional insurance industry.

Our interview (in English, with an introduction in German) is about the potential of the metaverse as a new stage of development of the Internet. Philippe explains how he brings together various disruptive technologies such as VR, AR, Blockchain, NFTs and crypto in a Seamless Learning approach to increase learner engagement.”

Listen to this podcast! (see the Wilma Hartenfels’ podcast

If you like it, please share it! We are also looking forward to your comments. Thanks in advance. 

   

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Are you working hard to increase sales?

Recently we had the opportunity to interview Edi Schmid, who, over the last 30 years, has held several top management positions in the insurance industry.

This is one his observations about the challenges of selling insurance : “The biggest competitors are not other companies selling insurance, but people not buying insurance yet.”

What is your own experience with selling insurance? 
 
   
At INGAGE we are passionate about providing insurance companies with engaging and effective training. To bring you the latest news and trends, we interview some of the world’s experts in the insurance, training, and tech industries.

#edischmid #CUO #insuranceexperts #insurancetraining#swissre #underwriting #corporatetraining #salestraining#competitors #interviews

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INGAGE Webinar on the Future of Learning with the Metaverse and the Blockchain

What will the Future of Learning in companies look like? How to use the Metaverse and the Blockchain to make your corporate training highly engaging? 

This webinar is primarily designed for training, L&D managers as well as product managers. We will draw on our experience from the insurance industry, but it can also be relevant for other industries.

Please note that in order to ensure the quality of our discussion, we will keep the number of attendees to a maximum of 30 people. Apply for an invitation. 

We are looking forward to a very interesting webinar with you! 🙂
 

Time of the event:
Zürich (Switzerland – Zurich) Tuesday, 7 June 2022, 17:00 CEST UTC+2 hours
  
For your own time zone:

  • London (United Kingdom – England) Tuesday, 7 June 2022, 16:00 BST UTC+1 hour
  • New York City (USA – New York) Tuesday, 7 June 2022, 11:00 EDT UTC-4 hours
  • Hong Kong (Hong Kong) Tuesday, 7 June 2022, 23:00 HKT UTC+8 hours
  • Lagos (Nigeria – Lagos) Tuesday, 7 June 2022, 16:00 WAT UTC+1 hour
  • Mexico City (Mexico – Ciudad de México) Tuesday, 7 June 2022, 10:00 CDT UTC-5 hours
  • Las Palmas (Spain – Las Palmas) Tuesday, 7 June 2022, 16:00 WEST UTC+1 hour Corresponding UTC (GMT) Tuesday, 7 June 2022, 15:00    

  

Note: you are also welcome to register to our INGAGE Newsletter if you want to be updated on the latest events about engaging training for the insurance industry!

   

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WHY YOU SHOULD CARE ABOUT “WEB 3” IF YOU ARE IN CHARGE OF CORPORATE TRAINING

First of all, what is web3?

One day, a brilliant man, woman or group of persons named Satoshi Nakamoto – will we ever know? – created a brand new concept, the blockchain, with its first cryptocurrency, the now-famous Bitcoin, in a bid to react to the financial crisis that had made millions suffer. 

He had created a totally decentralized system where you could potentially store tremendous wealth, without even having to trust the people part of the system. Huh? How is that even possible? Well, we will go into one of the next articles, but not today.

   

So what’s the link between Web 3 and training?

Now, back to the reasons why you should care about web3 if you are in charge of corporate training.

You might have worked with e-learning before 2020. If not, since covid has obliged most organizations to move to online training for the past 2 years, you have probably felt the pain due to the need for a very fast digitization of your training curriculum. 

Besides the usual challenges of digitizing training, you might have also experienced some difficulties in getting your colleagues to complete the online modules you created for them with so much work. 

Indeed, completion rates in the industry are quite low on average and when they are not, management has quite probably used the stick at least as much as the carrot. So, motivation is the key, whether it is intrinsic or extrinsic.  

In training, the best is always to have participants be motivated by the topic itself that they learn, the intrinsic motivation. However, what if they are not that intrinsically motivated? 

In this case, obviously, you can go the route of extrinsic motivation. So, imagine an incentive program. You give points to people who have completed their courses. You even add a multiplier for people who have completed their courses with the right time frame for example. 

You can certainly create a great incentive program adapted to your company’s culture. You know your colleagues. You know what makes them tick.

However, these points are just arbitrary values put in your IT system. They have no real value per se and unless you have a broad range of partnerships that subscribe to your program, these points are worthless outside your organization or once your colleagues move to another company. So, in the very vast majority of cases, people will not see these points as really having a value in the future.

Now, imagine that instead of valueless points you actually can give some digital tokens – in the form of coins or NFTs – that actually have a real value, even outside your organization. Would people be more inclined to try to collect them?

Obviously, there are more ways to use Web 3 for education (e.g. remuneration for authors and other contributors). Do you see any other use? 🙂

Please comment below and like this post if you would like more posts on the topic!

  

#nextgen #training #corporatetraining #headoftraining #trainingmanager #innovation #blockchain #web3 #web2 #web1 #incentiveprograms #bitcoin #ethereum #points #getridofpoints #replacepointsbycoins #tokens #NFTs

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WHY UNDERSTANDING THE EVOLUTION OF THE WEB IS KEY TO YOUR CORPORATE TRAINING.

Well, let’s start with the beginning, shall we?

The Internet is a network of networks, of computers. We know that.

On top of the Internet, there is a layer to make it more user-friendly: the Web. Over the past 30 years, it has evolved drastically to reach its third version now. Each version has brought something to the world of learning, of education. 

  
— Web 1 —
The first version of the web, “web 1”, was what we knew in the early 90s. It consisted of read-only static webpages. Companies created websites that were basically a copy of their product catalogues and magazines, but online. The web was a true open space running on open protocols such as http or smtp to enable these computers to “talk” to each other.

Its contribution to education? Web 1 made a lot of knowledge available to the masses. People could get access to information without having to run from one library to the next!

At that time, I was doing one of my very first traineeships, in Norway, and I stumbled across a book about that “network of networks”. I was instantly fascinated and proposed to my then-boss to create what would probably be the first website of an insurance company in Norway.


— Web 2 —
After around 15 years, people had been accustomed to using websites, but they wanted to be able to interact with them. They could already read webpages, but now they also wanted to be able to write, answer to them and contribute. That led to a second version of the web, “web 2”. This is when Facebook and Twitter, among others, developed at an incredible speed. These companies created centralized systems and stored their users’ data in their own servers. And then asked their users to hand over their photos, data – basically their intellectual property – to them giving them an unmatched wealth of information.

Its contribution to education? Web 2 made it possible to have much more interactive learning activities (interactive videos, Multiple Choice Questions, educational games…) and modern Learning Management Systems (LMS). 

Then, unexpectedly – for most of us at least – the financial crash of 2007/2008 took place and changed the world nearly over night.

I was living in Hong Kong at that time and I remember the long files of desperate people queuing in front of “their” banks trying to get back some of their hard-earned savings. In vane…


— Web 3 —
Want to know more?
Like or comment this post and we’ll make it happen for you! 🙂


#nextgen #training #corporatetraining #headoftraining #trainingmanager#innovation #blockchain #web3 #web2 #web1 #incentiveprograms#bitcoin #ethereum #points #getridofpoints #replacepointsbycoins#tokens #NFTs

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Insurance training is boring?

Most of us have been through corporate training, in companies’ meeting rooms, training centers or convention halls. There, even if the training sessions were not always interesting, the advantage was that you could meet new people, do some networking and at least have breakfast or even lunch. Hot coffee and warm croissants… it’s not that bad after all. What about the Return on Investment for that training? Well… 

Since the COVID spread around the world however, training has substantially evolved and gone online at a previously unseen pace. Companies that were only talking about digitization now had to do it! Under time pressure. Many companies were not ready and had to put together some online courses within a very short timeframe. As for the level of quality and engagement, well… 

In both cases, learners find the training sub-optimal, not to say totally boring. If 5% of your learners finish your online courses, it’s normal. No, it’s not! If you have the right management buy-in and the right online training, you should aim much higher. 

Does it have to be that way? Really?
Young talents expect – and deserve – more than this! We all love learning.

Alright, alright, but “some topics are more interesting than others”, “Insurance is dull, it’s boring.” Really?
Protecting the people you love and the things you like is boring? Insurance is connected to anything we do. There are countless beautiful or tragic stories related to insurance.

Besides, ANYTHING can be made interesting. It’s all about your state of mind… 

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