Looking for engaging training for your insurance professionals?

We are specialized in engaging training for insurance companies, their employees and their clients. 

Several leading insurance companies say about us, that we are the most innovative training company that they have seen in the industry! 

Would you like to test us out? 🙂

You are welcome to contact us!

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European Association for the Education of Adults

If you work with adult education, you might be interested in discovering EAEA

The European Association for the Education of Adults (EAEA) is the voice of non-formal adult education in Europe. EAEA is a European NGO with 120 member organisations in 43 countries and represents more than 60 million learners Europe-wide.

EAEA is a European NGO whose purpose is to link and represent European organisations directly involved in adult learning. Originally known as the European Bureau of Adult Education, EAEA was founded in 1953 by representatives from a number of European countries.

EAEA promotes adult learning and access to and participation in non-formal adult education for all, particularly for groups currently under-represented.

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Trustless is great !?

One of our key values is trust. We highly value this as it is the basis for a good and mutually beneficial partnership. At least, this is how we see it. 

We strongly believe that the best sales people are actually “trusted advisors”. At INGAGE, our job is to train professionals in the insurance industry thanks to online courses, blended learning, virtual worlds, etc.

It’s fair to say, that that insurance industry has not always had a great reputation concerning trust, although I would argue that it has done some real improvements in the past years. 

Now, when my friend Alex introduced me to the concept of “trustless” and insisted that it was very important, I was initially a bit puzzled. He actually talked about it as if it were good!

“Why would the lack of trust be good?”, I thought. 

  

Dan Seitz‘ article might give you a bit of light there: 

You might not often think about the system that underlies how you spend money. If you do think about it, in every transaction, there is a middleman you trust. You swipe a card, and the card processor handles the transaction, protecting both you and the merchant against fraud. You write a check, and the bank ensures you have the funds and that the other party is paid. Even paying with cash, you are using a currency monitored by a central bank, and if the cash is counterfeit, that fact will become known.

Altcoin transactions are different. You do not have to trust a third party to verify and complete your altcoin transaction. In this sense, altcoin transactions are “trustless.”

This does not mean that you should be suspicious of an altcoin transaction. In fact, the contrary is true. Why?

Let’s back up for a moment and look at the blockchain. At root, all a blockchain does is serve as a giant, public ledger. When an altcoin is mined, used as currency, or otherwise exchanged, the transaction goes on the blockchain. In order for anybody to buy and sell altcoins, their blockchains must align exactly. In other words, everybody is keeping everyone else’s books, with no central bookkeeper involved.

This is part of the system people tend to misunderstand, but it is important. Thanks to the blockchain, every altcoin transaction is recorded in a distributed ledger, meaning that it is available across multiple computers and anyone with access can see every transaction that has been recorded, all without the intervention or help of a trusted third party. You have the ledger right there in front of you, and that lets you buy and sell altcoins directly without worrying about the coins being fake. Thus, the world of altcoins is trustless, in that no middleman need be involved. You are, in effect, your own banker.

    

Thus, as you have understood, the fact that there is a third party that you must trust, can be an issue. The breakthrough with the blockchain is that it’s a process that ensures reliability, not a third party. 

 

 

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Europäische Verbände und Netzwerke der Erwachsenenbildung

If you work with adult education, you might have heard of the « European associations and networks of adult education ». Below, you will find more information from the Austrian ministry of education. 
   
Mit Beiträgen von Birgit Aschemann, Rainer Schabereiter und Sylvia Amann. Redaktion: CONEDU | CC BY 4.0 Aschemann 2016/2018, Schabereiter 2022

Europäischer Verband für Erwachsenenbildung EAEA

Der Europäische Verband für Erwachsenenbildung, in Englisch “European Association for the Education of Adults” (EAEA), versteht sich als Stimme der nicht-formalen Erwachsenenbildung in Europa und hat das Ziel, europäische Organisationen in der Erwachsenenbildung zu vertreten und miteinander zu vernetzen. EAEA tritt öffentlich und politisch für die Erwachsenenbildung ein, stellt Informationen zur Verfügung und betreibt ein spezifisches Netzwerk. Ein Hauptanliegen ist der Zugang zu Bildung für alle und die Teilnahme an nicht-formaler Erwachsenenbildung, insbesondere auch für bildungsbenachteiligte Gruppen. Der EAEA hat 123 Mitgliedsorganisationen in 42 Ländern. Er arbeitet mit EU-Institutionen, nationalen und regionalen Regierungen sowie vielen internationalen und nationalen NGOs zusammen.

Plattform für lebenslanges Lernen

Die Plattform für lebenslanges Lernen vereint 42 europäische Organisationen aus Europa und darüber hinaus, die im Bereich allgemeine und berufliche Bildung und Jugend tätig sind. Die Plattform fördert eine europaweite Zusammenarbeit zwischen zivilgesellschaftlichen Organisationen, um die Themen der Bürgerinnen und Bürger im Bereich des lebenslangen Lernens zum Ausdruck zu bringen und Lösungen vorzuschlagen. So erstellt sie u.a. Positionspapiere und Initiativen rund um das lebenslange Lernen.

Europäische Zentrum für die Förderung der Berufsbildung Cedefop

Cedefop ist eine dezentrale Einrichtung der Europäischen Union, die 1975 gegründet wurde und seit 1995 ihren Sitz in Griechenland hat. Cedefop unterstützt die Kommission sowie die Mitgliedsstaaten bei der Weiterentwicklung ihrer beruflichen Aus- und Weiterbildungssysteme. Zahlreiche Analysen zu den Berufsbildungssystemen und der Politik, Forschung und Praxis in diesem Bereich werden produziert und verbreitet. Dahinter steht das übergeordnete Ziel, Menschen in Europa für den Arbeitsmarkt zu qualifizieren und so den Grundstein für Qualität, Wettbewerb und Wachstum zu legen.

EU-Bildungsinformationsnetz Eurydice

1980 haben die Europäischen Kommission und die Mitgliedsstaaten Eurydice gegründet, um Informationen über die Bildungssysteme auszutauschen. Eurydice bereitet Informationen über die nationalen Bildungssysteme in Europa auf und stellt sie allen Interessierten, insbesondere bildungspolitischen EntscheidungsträgerInnen, zur Verfügung. Zu den wesentlichen laufenden Veröffentlichungen von Eurydice gehören vergleichende thematische Berichte zu spezifischen Bildungsthemen, Berichte mit einem Schwerpunkt auf Indikatoren und Statistiken sowie detaillierte Beschreibungen von nationalen Bildungssystemen. Das Netzwerk hat seine Zentrale in der Exekutivagentur Bildung, Audiovisuelles und Kultur in Brüssel; seine Arbeit ist über Erasmus+ finanziert.

ExpertInnennetzwerk zu sozialen Aspekten der Bildung NESET

NESET ist ein von der Kommission initiiertes Netzwerk von ExpertInnen für soziale Aspekte des Bildungssystems. Zu den Arbeitsthemen des Netzwerks gehören Gerechtigkeit, die Verteilung von Investitionen, Wege zum zweiten Bildungsweg, Ethnizität, Migration und Bildung, Bildung und Gender und andere Themen. Zu diesen Schwerpunktthemen stellt NESET Forschungsübersichten zur Verfügung und analysiert bildungspolitische Strategien und Reformen auf deren Auswirkungen. Eine Hauptaufgabe besteht in der faktengestützten Beratung der Europäischen Kommission.

Europäisches ExpertInnen-Netzwerk für Bildungsökonomik EENE

European Expert Network on Economics of Education (EENEE) ist ein Forum bildungsökonomischer Forschung in Europa, gefördert von der Europäischen Kommission. Das Netzwerk berät die Kommission bei der Analyse ökonomischer Aspekte von Bildungspolicies, informiert über Bildungsökonomik in Europa und treibt die einschlägige Forschung voran. EENEE erstellt kurze analytische Berichte, beantworten Fragen der Kommission, erstellt und pflegt eine ForscherInnen-Datenbank auf dem Gebiet der Bildungsökonomik in Europa und organisiert europäische Symposien. Die Entwicklung des Humankapitals in Europa steht als Ziel dahinter.

Europäisches Netzwerk für Basisbildung EBSN

Speziell für die Themen und Anliegen der Basisbildung ist das European Basic Skills Network (EBSN) tätig. Es handelt sich um ein Stakeholder- und ExpertInnen-Netzwerk mit dem Ziel, die Bildungspraxis für die Basisbildung europaweit zu verbessern. Politikberatung ist eine wesentliche Aktivität von EBSN. Dahinter steht die Vision, dass alle EuropäerInnen über das für eine gelingende Teilhabe notwendige Basisbildungsniveau verfügen sollen.

Europäische Stiftung für Berufsbildung ETF

Die European Training Foundation (ETF) ist eine EU-Agentur, die ?Länder rund um die Europäische Union bei der Modernisierung der Berufsbildungssysteme und der Arbeitsmarktsysteme unterstützen soll – durch Konzeption, Umsetzung und Bewertung von Strategien und Programmen. Ziele sind dabei die Förderunge sozialer Mobilität und Inklusion sowie eine bessere Abstimmung zwischen Berufsbildungssystemen und Erfordernissen am Arbeitsmarkt. 

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How to engage learners thanks to « seamless learning »?

So, first, let’s check out a few definitions of what seamless learning can be. Here is what I found when I searched online: 

1. A type of mobile learning that emphasizes the removal of seams (i.e., gaps) within and between contexts, locations, devices, systems, learning tasks, learning settings, etc. Learn more in: Culturally Responsive Pedagogy, Universal Design for Learning, Ubiquitous Learning, and Seamless Learning: How These Paradigms Inform the Intentional Design of Learner-Centered Online Learning Environments

2. The seamless integration of the learning experiences across various dimensions including formal and informal learning contexts, individual and social learning, and physical world and cyberspace. Learn more in: Mobile Technology-Enhanced Learning

3. A new approach of implementation of learning which provides seamless transition between different learning tasks. Learn more in: A Specified Ubiquitous Learning Design for Seamless Learning
4. Continuity of learning across multiple contexts through networked personal computing devices. Learn more in: Exploring Future Seamless Learning Research Strands for Massive Open Online Courses
5. It is integration of the learning experiences across various dimensions including formal and informal learning contexts, individual and social learning, and physical world and cyberspace. Learn more in: Seamless Learning Design Criteria in the Context of Open and Distance Learning
For the sake of simplicity, let’s consider that the definition of seamless learning could be «The smooth integration of the learning experiences across various learning systems and activities.» 
Imagine your students in your classroom on Monday.  You teach them, live, about the principle of insurance for example. 
Then, they go home and might want to review what you taught them and – for some of them – go even deeper in the topic. They use your company’s Learning Management System to access your online courses, extra articles, blog posts, watch relevant videos, listen to chosen podcasts and answer to MCQ as well as other quizzes to check their understanding. It can turn into a long evening. 🙂
However, they are very motivated to get a good start. The next day, they enter you virtual world where they can « experience » your products and the way you support your clients.
 
… 
  
We could list a whole range of other activities. What is key here, is the seamless concept, i.e. the frictionless way of interacting with these different learning activities. 
Learners can choose the activities that suit them best and thus remain much more engaged. 
Last but not least, on top of this, you can offer a strong incentive program that operates across all these learning activities, where learners can earn NFTs and blockchain-based coins. 
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The Metaverse: a revival of Second Life?

DW Shift: 

The idea of a second virtual world has been around for some time. With Second Life one of the biggest projects started in 2003. But the project did not achieve real success. Now Facebook is also trying to take the step into the VR worlds with Facebook Horizon. But Facebook is not alone. There are also some other approaches to create new worlds in VR. All about it in this video. What do you think about these VR worlds?

Watch the video

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A coworking by the Ocean

What if you could live and work close to the Atlantic Ocean, off the coasts of Africa, 10 minutes away from Las Palmas de Gran Canaria? 

You could prepare your best Instragram posts, LinkedIn articles and lead video conferences with your team and clients around the world thanks to a super fast Internet connection, sitting by the swimming pool!

This coworking is quite spaceous and offers a billiard table, swimming pool, as well as a ping pong table next to the garden.

It also offers a coliving place with 3 separate bedrooms. 

Ñito, the owner, is a very friendly 80-year-old man who comes every day. He will quite probably prepare you a very good coffee in the morning at in the afternoon! Watch out for sugar though. He likes it sweet!

The gardener comes by regularly to cultivate the garden. Try to speak to him and you will discover the local accent!

If you stay long enough, you will be able to watch the papayas grow and even eat some. 

To be honest and clear, the place needs some repairs, but every visitor loves it! Good atmosphere, relaxed. 

There are tens of birds (including falcons!) singing, helping you to wake up in the morning. 

Do you like to swim? Put on your swim suit, walk 5 minutes to the beautiful natural outdoor swimming pool and swim with hundreds of fish of different species?

The sunset at the “Charcos” shows amazing colors on the Ocean! There a nudist area, so don’t be shocked… 🙂

    

  

Next availability for 1 bedroom: June 2022. 

Interested to join us? Send us an email! 🙂

  

 ENJOY LIFE 🙂

  

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Next-gen learning platforms will need to support NFTs to stay relevant

A few years ago, my friend Alex introduced me to the blockchain and crypto world. Though it initially took me some time to understand its potential, once I finally did it opened up a whole new world. The concept that really helped me understand what this technology was all about was this notion of “the Internet of Value”- an open network with unstoppable apps that could hold actual value in the form of tokens. 

I was convinced there was a use case that could improve traditional online learning. The last time I had had that feeling was when I first discovered what was called then the “network of networks” (the Internet). I was doing one of my first traineeships, in an insurance company in Norway. At that time there were less around 2,000 websites – in the whole world. I was so excited about it that I proposed to my then-boss to create a website to help clients find the right insurance products for them. “A website? What is it?” she answered. However, she was brilliant and open-minded and gave me the go-ahead to try it out. This was quite probably the first website of an insurance company in Norway, maybe Scandinavia. I’m still waiting for that company’s confirmation… ? (read the story

And then about a year ago when we first started mentioning “NFTs”, most people had no idea what we were talking about. It took us far too long to explain new terms such as fungible tokens, gas fees, crypto wallet, DeFi and much more.  

Fast forward 12 months and NFT (non-fungible tokens) are close to becoming a household term.  Clients are now expressing genuine interest about the role of blockchain-powered solutions in our learning products. Many tell us that we are the first to show them real tokenised solutions in learning and want to find out more.  

These leading insurers are courted by the most prominent training companies in the world. And yet they repeatedly single us out for being the most innovative.  

At INGAGE, our team is busy creating the next generation learning platform. Our R&D team is currently working on integrating a blockchain based incentive system directly into our course modules. Users will soon be able to earn both NFTs and fungible tokens as part of their learning journey. Stay tuned for more details on our upcoming releases! 

The following article does a nice job explaining the generational divide between modern and legacy platforms:

How NFTs are creating a generational divide between platforms  

Extract: “Today, let’s talk about a fault line that’s beginning to open up in the gaming world, one I suspect will soon be coming to most platforms and app stores. It’s a divide that begins with a simple question: will your platform allow NFTs? Crypto payments? You know … blockchain stuff? 

Like it or not, the rise of non-fungible tokens as an engine for fun and profit has been one of the tech world’s big stories in 2021. Using the blockchain to create unique digital objects with verifiable, transferrable ownership has opened up new possibilities in art, digital trading cards, and gaming. At least for the moment, it seems likely that other forms of media will follow.” 

Source: Steam banned blockchain games; Epic Games welcomed them By Casey (Oct 20, 2021, 6:00am EDT) 

Read more… 

  

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6 reasons why you struggle to sell

Tatiana

Tatiana Donets, part of our Sales Expert Team.

  

If you are in sales, you’ve probably learned the best practice and tips on how to be efficient and successful in the selling process. 

But are you aware of the things not to do?  

Despite all your best efforts, do you still sometimes fail at closing those deals? 

Do you sometimes lack confidence or motivation?   If that’s the case, then maybe you are doing one of the things listed below. 

   

  1. You speak more than you listen.

If you want to fail in selling, then be sure to speak as much as possible! Don’t ask any questions! Talk more than your prospects or clients. This way you are sure to push on them products that are not relevant and that they don’t need. 

   

  1. You focus on the features of your product, not the benefits. 

Let’s imagine you are trying to sell a pen. It has the following features: 

  • part of it is made of gold 
  • it weighs 60 grams 
  • it hast enough ink for 100 hours of writing 
  •  

So, you list all the features. You are very factual and precise. But it doesn’t make your client dream about your product.  Hence, he won’t buy it! 

Instead, you could paint the following picture for your client: 

Your client is enjoying a wonderful holiday, sitting at a beautiful desk in his summer house by the river, writing a best-seller or a love letter with this pen. Can you feel the energy shift? Yes, that’s right. 

People don’t buy what they need, they buy what they want! 

   

  1. You abandon too soon.

Did you know that on average a client will raise 5 objections before he buys? But most salespeople abandon after 1 or 2 objections! 

It’s not easy to feel comfortable when people express objections but, in the end, the prize goes to the most persistent one! 

 

  1. You have a negative attitude about your products, your company, or yourself.

What prevents most salespeople from being truly successful is their perception and attitude. 

Have you ever felt that: 

  • people you call find you annoying 
  • it can be a drag to call your potential prospects 
  • clients keep objecting to you (i.e., “I don’t have time to talk to you”, “I already have a provider”, “You are too expensive” …) 
  • certain days are difficult because you are being rejected a lot 
  • you don’t know your products or your clients well enough 

Negative thoughts and lack of confidence are immediately reflected in your body language and tone of voice. Studies show that clients can pick on your lack of confidence and insecurity even on the phone without seeing you! 

The result? No sale! 

   

  1. You don’t contact enough leads.

You may have heard the adage saying that selling was a “numbers’ game”. This means that you need to contact many leads to sell to a few. Out of 100 leads, you might only acquire 10 clients… 

How many clients have you contacted yesterday? Last week? Last month? … if your answer is “Nearly none”, you are clearly on the right track to fail to sell your product! 

On top of this, finding leads is not enough. You need to build a real relationship and trust, educate them about your services and your products. Your leads need to be organized in a sales funnel and “matured” to bring them to the decision to buy from you. 

   

  1. You want to finish what you’ve started!

How much time have you worked to prepare that smart, beautiful, and well-written PowerPoint presentation with 50 slides? Three, four hours, or probably more?! 

Now that you finally have that meeting with the client, you deserve to be listened to and to go through the entire PowerPoint presentation you prepared! 

Why would you waste all that amazing work just to adapt yourself and answer the clients’ questions? You could drift away from your slides! No way! 

______________________________________________________________________________________ 

   

Selling is not easy. It demands a whole set of different skills. 

Want to kick start your sales career or brush up on your existing knowledge? Would you like to have a comprehensive, yet short and effective methodology that will take you from A to Z of the selling process? Then check out our Sales Academy. We’ve got you covered! 

 

 

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Book: Snow Crash

Good stories are one of the best ways to engage people, and in our case, our learners

Therefore, as you might have noticed, at INGAGE, we enjoy good story-telling and always keep an eye for films or books that deal with at least one of our 3 core topics: 1) Education, 2) Insurance and 3) Technology.

Indeed, they are the 3 “pillars” that support our niche offering of “Effective Training for Insurance Professionals” based on cutting-edge technologies! 

In this case, the present book is about technology, more precisely, the Metaverse / virtual world, as this is where we conduct some of our training.

  

A bit of background

The story opens in Los Angeles in the 21st century, an unspecified number of years after a worldwide economic collapse. Los Angeles is no longer part of the United States since the federal government has ceded most of its power and territory to private organizations and entrepreneurs. Franchising, individual sovereignty, and private vehicles reign supreme. Mercenary armies compete for national defense contracts, while private security guards preserve the peace in sovereign gated housing developments. Highway companies compete to attract drivers to their roads, and all mail delivery is by hired courier. The remnants of government maintain authority only in isolated compounds, where they do tedious make-work that is, by and large, irrelevant to the society around them. Much of the world’s territory has been carved up into sovereign enclaves known as Franchise-Organized Quasi-National Entities (FOQNEs), each run by its own big business franchise (such as “Mr. Lee’s Greater Hong Kong”, or the corporatized American Mafia), or various residential burbclaves (quasi-sovereign gated communities). In this future, American institutions are far different from those in the actual United States at the time the book was published; for example, a for-profit organization, the CIC, has evolved from the CIA’s merger with the Library of Congress.

Source: adapted from Wikipedia

     

  

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Films where insurance plays a role!

What if you could onboard your new recruits and teach them about insurance thanks to Hollywood films – and others?

    

Would you think that insurance is a hot topic for Hollywood or Netflix? Probably not… however, insurance has been a great source of inspiration for movies. Here is a non-exhaustive list of films and series where insurance plays a role: 

  1. A Life at Stake
  2. Alias Jesse James
  3. Automata
  4. Cedar Rapids
  5. Double Indemnity
  6. Entrapment
  7. Evil Under The Sun
  8. Groundhog Day
  9. Lucifer 
  10. Memento
  11. Roadblock
  12. Save the Tiger
  13. Sicko
  14. Sleuth
  15. Strange Bargain
  16. The Big White
  17. The Incredibles
  18. The Killers
  19. The Last Seduction
  20. The Postman Always Rings Twice
  21. The Rainmaker
  22. The Truman Show
  23. To Catch a Thief

    

If you have some other titles to add, please let us know. Thanks in advance! 🙂

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